Returns & Exchanges

At Ferplast, we want you to be completely satisfied with your purchase. If your new fashion items aren't the perfect fit, you can return or exchange them within 30 days of delivery.

1

Initiate Your Request

Log into your Ferplast account and visit the 'Order History' section to select the items you wish to return and receive a prepaid shipping label.

2

Prepare the Package

Place the items in their original packaging with all tags attached. Ensure the garments are unworn, unwashed, and in their original condition.

3

Ship the Items

Affix the prepaid return label to your package and drop it off at any authorized courier location or schedule a home pickup through our portal.

4

Receive Your Refund

Once our quality control team inspects your return, we will process your refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing